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MCT2026
MCT2026
MCT2026
AI in B2B:
From Experiments to Real Results
AI in B2B:
From Experiments to Real Results
Artificial intelligence in B2B has evolved from buzzword to business driver. Companies across industries are seeing measurable impact on efficiency, cost savings, and customer satisfaction. Here's what leading organizations are achieving
Case 1
Klarna
Klarna
Klarna (fintech, BNPL) slashed resolution time from 11 to under 2 minutes with their AI assistant handling 2.3M conversations—2/3 of all support chats. Impact: $40M in savings.
Klarna (fintech, BNPL) slashed resolution time from 11 to under 2 minutes with their AI assistant handling 2.3M conversations—2/3 of all support chats. Impact: $40M in savings.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Case 2
Intercom
Intercom
Intercom resolves 51% of customer requests automatically with Fin AI (powered by Claude). Synthesia saved 1,300+ support hours in 6 months using this solution.
Intercom resolves 51% of customer requests automatically with Fin AI (powered by Claude). Synthesia saved 1,300+ support hours in 6 months using this solution.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Case 3
DoorDash
DoorDash
DoorDash deployed voice AI for drivers, processing hundreds of thousands of daily calls with <2.5 second response times, dramatically reducing escalations to human agents.
DoorDash deployed voice AI for drivers, processing hundreds of thousands of daily calls with <2.5 second response times, dramatically reducing escalations to human agents.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Case 4
Equinix – Moveworks
Equinix – Moveworks
Equinix + Moveworks automated internal IT/HR support: 73% of employee requests resolved without ticket creation, 50% fully autonomous.
Equinix + Moveworks automated internal IT/HR support: 73% of employee requests resolved without ticket creation, 50% fully autonomous.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
Lauren Thompson
Blends aesthetics with functionality to create designs that not only look great but drive results.
For any urgent enquiries, please contact us directly at email
sales@machinescanthink.ai
For any urgent enquiries, please contact us directly at email
sales@machinescanthink.ai
For any urgent enquiries, please contact us directly at email
sales@machinescanthink.ai
*When purchasing a ticket online, a 5% VAT apply.
*Group tickets apply only for all passes.
You will receive an official receipt, which can be used to reimburse the cost through your company
*When purchasing a ticket online, a 5% VAT apply.
*Group tickets apply only for all passes.
You will receive an official receipt, which can be used to reimburse the cost through your company
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The 2026 Speakers Line-Up Is Now Taking Shape
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